You can transfer one of your subdomains to another 20dragons account using a one-time transfer code.

Starting a transfer (as the current owner)

  1. From My subdomains, choose Create transfer code for the subdomain you want to transfer.
  2. Your transfer code is shown once, in the format XXXX-XXXX-XXXX-XXXX. Save it now — it is not shown again.
  3. Share the code with the person you are transferring the subdomain to.

The code is normally valid for about a week. You can create a new code at most once per hour for the same subdomain — creating a new one replaces the previous one. You can also Revoke an active code at any time before it is used.

Accepting a transfer (as the new owner)

  1. From My subdomains, choose Use transfer code.
  2. Enter the transfer code you received.
  3. If accepted, the subdomain is now managed from your account.

Status

A transfer code can be active, used, replaced (by a newer code), revoked, or expired.

Common errors

  • "This transfer code is invalid or no longer available." — shown for an incorrect, expired, already-used, or otherwise unusable code. For security, 20dragons does not say which of these applies.
  • "Subdomain transfers are disabled for this account." — transfers are not available for this account.
  • "Too many transfer attempts. Please try again later." — too many failed attempts to redeem a code in a short time.
  • "This subdomain is on payment/dispute hold and cannot be transferred." or a similar account-hold message — the subdomain cannot be transferred until the hold is resolved.
  • A failed transfer may show a reference code (for example, starting with "TRF-") — include this when contacting Support.